ibaje Responsible Gaming
ibaje believes gaming should be a source of enjoyment — not stress or problems. We place the safety and well-being of every player as our highest priority.
Gaming Is for Entertainment, Not Addiction
At ibaje, we believe online gaming should be a fun and fully controlled experience. For players in Bangladesh, we want to create an environment where every person understands their own limits, plays with awareness, and can easily get help when needed.
Gambling addiction is a real issue — our policy is not to deny it, but to bring it to the forefront. We want every member to see gaming as a part of entertainment, not a way to earn a living. ibaje is a safe platform — we actively work to protect our players.
Our responsible gaming tools and guidelines are detailed below. Read this information and use it to protect yourself and your family.
ibaje's Responsible Gaming Features
Set Deposit Limits
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Requests to increase a limit take effect after the applicable processing period.
Time-Out
Need a short break? Use the time-out feature to temporarily pause your account for a set period. You can choose anywhere from 24 hours to several weeks.
Self-Exclusion
If you need a longer break, choose self-exclusion. Taking this step closes your account for a defined period or permanently. No new accounts can be opened during a self-exclusion.
Activity Review
You can review your gaming history, deposit and withdrawal details, and how long you have been running sessions — all from your account dashboard. This is very helpful for understanding your own habits.
24/7 Support
Contact us via live chat or email for any issue or concern. Our support team is available in Bengali and English, seven days a week, twenty-four hours a day.
Age Verification
ibaje ensures that only people aged 21 and above can open an account. Age verification steps must be completed at the time of registration.
How to Recognise Problematic Gaming
When gaming goes beyond the limits of entertainment and becomes a problem, certain signs appear. If any of the following apply to you or someone you know, consider seeking help.
Warning Signs
- Repeatedly playing to recover losses
- Spending more money than your budget allows
- Cutting back on work, family, or sleep time for gaming
- Feeling anxious or irritable when unable to play
- Lying to family or friends about gaming
- Continuing to game by taking on debt or breaking into savings
- Wanting to stop gaming but being unable to
Steps to Get Help
Assess Yourself
Check the signs above against yourself. Honestly ask yourself whether gaming is affecting other areas of your life.
Set Limits
Set a deposit limit or time-out on your account. These tools take effect right away and help you regain control.
Tell Someone
Tell a family member or a trusted friend. Social support is far more effective than handling it alone.
Contact ibaje Support
Let us know via live chat or email ([email protected]). We will help you with self-exclusion or closing your account.
How to Use the Tools
Deposit Limits
After logging into your ibaje account, go to the "Account Settings" section and open the "Responsible Gaming" tab. From there you can set daily, weekly, or monthly deposit limits. Requests to lower a limit take effect immediately. Requests to raise a limit may take additional time to process — this is intentional, to prevent overspending in an emotional moment.
Time-Out
The time-out feature is for those who want a temporary break. A time-out can be set for anywhere from 24 hours to 6 weeks. During this period, logging in or placing new bets will not be possible. However, any existing withdrawal requests will continue to be processed.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Taking this step will close your account for a minimum of six months or for a longer period. While self-exclusion is active, no promotional emails or bonus offers will be sent. Taking this step is a sign of courage and ibaje will support you fully.
Budget Planning
Before gaming, set a budget for yourself — only use an amount that, if lost, will not cause any problems in your daily life. Think of it like an entertainment budget — like the cost of a cinema ticket or a meal at a restaurant. Never play with savings, money set aside for debt repayment, or funds needed for essential expenses.
Family Protection
If there are children or teenagers on your device, keep parental controls active. Never share your ibaje account password. If anyone under the age of 21 uses your account, notify us immediately.
Need Help? We Are Here
If you feel gaming is getting out of control, our support team is ready to help seven days a week, twenty-four hours a day. Speak in Bengali or English — whichever you prefer.
You can email us to request self-exclusion, account closure, or anything related to responsible gaming. Your information will remain completely confidential.
ibaje for a Safe Gaming Experience
Set limits, play in a controlled way, and seek help when needed. ibaje is always by your side.